This is too important not to discuss! Nebraska is in the top five states for puppy mills! In today’s Life with Dogs post, I discuss the pet store end of the problem. Is this a solvable problem? I really think it is!
Archive for August, 2011
A veterinarian friend recently mentioned that she was interested in attending the Pfizer FRANK Communication Course offered by the Argus Institute of Colorado State University College of Veterinary Medicine and Biomedical Sciences.
Sometimes I get an idea in my head and obsess over it until I have explored every possible angle of the idea that I can manage or have driven everyone close to me crazy. It is one of my most <endearing> qualities. Ha! My kick since my friend’s comment (well, one of them) has been communication.
Soon after I heard about the CSU course, I read my now second favorite book in the world, Skills for Communicating with Patients, an in depth review of the human medical side of doctor-patient communication.
And this week I found out that I get to attend a FRANK Communication Course through my work this fall! Woo! Can you believe it??
In case you want to see this obsession through with me…or learn more about communication like a normal person…here are some fun veterinary communication information links…
I can almost be all inclusive in my list of resources, because “Veterinary Communication” is just recently being formally researched and taught.
And thank goodness! Who cares how much I know about <heartworm disease> if I can’t communicate to Baby Shar Pei’s owner WHY heartworm prophylaxis is so vital? Five Year Old Future Shar Pei with fulminant heartworm disease does not care how much I know! He is counting on me now to get this communication stuff right, as are all of my dear patients and dear clients.
I would LOVE your input…on how vet teams (including ours) can communicate better…on how it applies to YOUR career…stories of successful or failed communication…
I am SO looking forward to this FRANK course, and I will let you know what I learn as I learn it!
A story of Ernie Dog…
Ernie is my Mom and Dad’s four pound Poodle Dog. He is my favorite dog in the whole wide world.
When he was a kid, Ernie was on Heartgard Plus. Ernie loved Heartgard Plus.
One month, Ernie noticed that everyone loved that he loved Heartgard Plus. He decided not to love it anymore. When he was given his heartworm prophylaxis, he turned his nose up and said it hurt his feelings that we would offer him something so gross.
So we switched Ernie to Iverhart. Ernie never liked Iverhart. He would allow himself to be pilled, but reminded us every month that being pilled hurt his feelings.
And so it went with every flavored oral heartworm prophylaxis on the market. No medication pleased Ernie. Most recently he has been on Wormshield, Banfield’s small, flavored oral heartworm prophylaxis. First as a treat.
Then as a pill…
No. *sniff* “Why would you do that to me?”
Then as a powder smashed into peanut butter…
First: *sniff* “Why would you do THAT to me?”
Then, *sniff* “Why would you do that to me AGAIN?” and then… *BARF* and then…sulk.
I could not take hurting the feelings of my Favorite Dog in the Whole Wide World one more time.
Next month, we are starting Ernie Dog on topical Revolution. I will let you know whether or not Revolution pleases Ernie Dog.
I love you Ernie Dog! Oo, looks like you need your ears cleaned…