Posts Tagged ‘Banfield’

Switching Veterinary Hospitals

Monday, October 3rd, 2011

Thank you for coming with me.

Thank you for telling your friends to come with us.

Thank you for trusting me with your pets.

This is going to be good guys.

See full size image

If You are Switching Your Pets from One Veterinary Hospital to Another, How to Make the Move as Easy as Possible…

Transferring Records:

  • Call your previous veterinary hospital and ask them to fax veterinary records of all pets to your new veterinary hospital.

or

  • Call your new veterinary hospital and ask them to call your previous veterinary hospital and have veterinary records of all pets faxed over.

In most situations, both veterinary hospitals involved in a procedure like this will be eager to help you and be good at getting records transferred for you.  Potential issues…

  • Legally, you need to be the one to request the transfer, not your vet or your new hospital.  Uhg!  I REALLY wanted to do this for Ernie Dog, but even then, Mom and Dad had to call, just so he could get his next dose of Revolution (which he approves of by the way…)
  • If you call right when you need records (like during your first exam at the new hospital), either or both hospital staffs may be busy and may not be able to transfer records right away.  If you think of it, have them help you before you actually need vet care so records will be ready and waiting at the new hospital.
  • You do not NEED to have records transferred, but I would recommend it for two reasons…
  1. The new hospital will have a record of chronic issues and previous medical history and laboratory values.
  2. Exact dates of wellness examinations, vaccinations and laboratory test results will be on file, which helps as we plan your pets’ medical care from here forward.
  • If you need medication refills and such, the previous hospital may be able to fill prescriptions if your pet has been seen in the past year and refills are available.  You may need to transfer records to the new hospital and have prescriptions filled from there.  That is a generalization and probably confusing!  Here is the real solution:  If Ike/Ernie/Noodle needs meds, he can have whatever his little Poodle heart desires/needs and I will help you make sure he gets whatever that is!

I say, whatever Ernie wants, Ernie gets! :)

 

Wellness Plans

In the specific situation of transferring from Banfield to Gentle Doctor, your dogs or cats may have Wellness Plans that need to be cancelled.  You can call Banfield Pet Hospital of Papillion directly, or Banfield’s Wellness Plan Relations Team.  They will help you determine if it is less expensive to cancel the entire year that your pets are on and pay “full price” for what has been used, or let the plan continue until the end of the year and set it to not renew.

Helpful Numbers:

Banfield Pet Hospital of Papillion…………………………402-331-1108

Banfield’s Wellness Plan Relations Team………….1-888-649-2716

Gentle Doctor Animal Hospitals Main Number……..402-445-4400

I will be mostly at the 120th and Blondo location, but if you call, they can tell you where I am and when.  I will be available roughly three times as often as before and, as always, will be seeing dogs, cats, small mammals, birds, reptiles and amphibians.  Thank you Gentle Doctor team for adding exotics back onto the list of Pets We See.  At least one team member has very severe allergies to some exotic pets, so make sure you hug them and thank them for putting up with me and my bunny love!  Just not when you have your bunny with you…

Greeting card Dave (Secret Penguin) made for me long ago

Gentle Doctor Animal Hospitals Website

and just for fun…

Gentle Doctor Animal Hospitals Facebook Page

I love THIS conversation:

Me to super awesome doctor (eight times over) I am shadowing or super awesome support staff (fifty times over?  I dunno.  I’ve lost track of the Gentle Doctor super awesome staff numbers):  ”May I go into this next room with you?”

Super Awesome Doctor/Tech/Team Member:  ”Nope, go ahead.  They requested you specifically.”

You all are making this the best transition ever.  Thank you so much!


 

 


Happy May Day!

Saturday, April 30th, 2011

 

To all of the Pet Savers in Omaha and beyond…

Thank you for all you do to help pets!

I think that you are great.

Happy May Day!

 

Anesthesia for the Pet Practitioner

Friday, April 15th, 2011

Anesthesia for the Pet Practitioner, Third Edition

Five Stars!

✩✩✩✩✩

I love this book.

Anesthesia is the most important thing we do as veterinary teams.

Those are some pretty strong statements.  OK, not the first one.  I love almost every book I read.  I have no minimum standard.  Everyone’s in!  But I love this book on a whole deeper level than most.

Is anesthesia really the most important thing we do as veterinary teams?  I mean, we do a lot of things!  I asked my own team the other day, actually as we were all standing around a dog who was at the beginning of an anesthetic procedure.  Around the dog… “Yeah.”  ”Yeah.”  ”Yeah.”  ”Yeah.”  ”Really, guys?”  I said.  ”We do a lot of things.”  They proceeded to tell me exactly why anesthesia is the most important thing we do much more articulately than I am about to do here, but I will try to share their wisdom…and my convictions…with you.

Anesthesia is the most important thing we do.

I realize that is a sweeping statement.  I realize that between all the team members and all the pets and all the clients and all the diseases and injuries and preventative care measures, there are countless things we do, and it is unfair to say ONE thing is the most important.  It is.  Nothing else we do carries the same risks, even to healthy pets, as anesthesia does. It is a powerful thing. This book reflects that well.

The Cover: I would be remiss if I did not mention the cover of Anesthesia for the Pet Practitioner.  It has a sleepy (not sedated, just sleepy) Golden Retriever at the top!  What’s not to love?  SO cute!!  And the bottom half of the cover is a pretty blue with a bit of orange.  Still getting used to the orange, but it is nice.  So…

Five Stars on the Cover!

✩✩✩✩✩

The rest of this review is at:

The Wagging Tail Blog

I was going to put it all in one place, but The Wagging Tail is a professional site geared towards veterinarians, and I did not want to leave out the silly parts of my review, you know, like how cute the cover is!  Also, Banfield’s website was just updated, and it looks amazing.  I haven’t clicked through all the pages, but what I have seen looks really neat.

So that is here, and more is there, but if you really want to know if the book is all that…don’t take my word for it!  I think you will really like this one, vet teams.  I saw that it on Amazon for twenty-two dollars new – crazy inexpensive for a veterinary text!  I may buy a copy to have at home.  I also just saw that it is available online for free!  I am still not used to “turning pages” on the computer screen, but if you are not stuck in the last millinium and like things like Kindle and iBooks, you will like that cool feature!

And to all our other friends…Aren’t you glad we obsess about this stuff?  Do you agree that anesthesia is the most important thing that veterinary teams do?

Blogathon 2010 – Go Big Red!

Saturday, November 13th, 2010

What is the most important thing going on right now?  The Blogathon! What does all of Nebraska think is the most important thing going on right now?  KICKOFF!

GO BIG RED!

I grew up in Nebraska so my blood is Husker red, as it should be.  I LOVE football season.  I LOVE getting together with our family for game day.  I LOVE the snacks, I even love the fuzzy AM radio commentary in the background.  Most of all, I love the grey Nebraska sweatshirt that Dad bought me twenty years ago right before I started college at the University of Nebraska at Lincoln.

Even though I yell about the importance of our state flag and state history every time we drive past a bank flying a big red “N” flag instead of the proper state flag with our official state seal, I secretly even kind of love that.

The Official Flag of the Great State of Nebraska

Nebraska Huskers Flag

The Actual Flag that is Flown in the Great State of Nebraska

 

I have a confession though.  (Looking around…Oh good, they are all focused on kickoff.)  *whispering*  I do not like football. During prevet at University of Nebraska at Lincoln, I went to ONE SINGLE football game and just about died of boredom.

When Nebraska (my prevet school) played Iowa State (my vet school), all the Finches and all the Nelsons and all the Babcocks came to Ames, Iowa and went to the game together, and I LOVED that day, because of the friends and family part.  I do not even remember who won, though I assume Nebraska did – Iowa State should stick to training vets…and engineers and stuff.

At least when the game is on TV, I am in a comfy living room or Jones’ garage, surrounded by people I love and tables of great snacks.  I love everything about Husker football…except the game itself.

I will be right back after I hide my Nebraska Citizen Card.  When this gets out, They are going to try to revoke it.

So ENOUGH about football.  In honor of kickoff, I thought for this post we could talk about…

Pets Named Husker!

In Littleton, Colorado I had an adorable West Highland White Terrier patient named Husker.  There are quite a few Husker fans in Colorado, which I enjoyed.  I felt less homesick surrounded by Nebraska folks.  Eventually being surrounded by Husker fans and spending time with Husker the Westie once or twice a year was not enough, and we moved home to Nebraska.

While epidemiology studies and obesity studies and such are all kind of neat, THE BEST thing about the national Banfield database is the ability to learn how many Banfield patients are named Husker. The grand total is…418!  Thirty-three of the fifty states have Banfield patients named Husker.  Colorado leads with 74.  Next is Texas with 51 and Arizona with 43.  Nebraska is FOURTH with 36!

At the practice I am at now we have one cat named Husker, three dogs named Husker and one hedgehog named Husker Hedgehog.  I have quite a few Bo patients, though I doubt they are named after THE Bo, it’s just a cute retriever name (and a cute presidential dog name).  I do not have any Tom patients, but that is not such a great pet name.  Maybe for a cat, but even then, if you want a plain old cat name, Max, of course, is much better.

Max the Cat cares as much about football as I do.

Clicking here will bring you to the webpage with information about Bradyn and an opportunity to donate towards the training of his service dog from 4 Paws for Ability. ♥

What I am Doing This Week: Waiting

Monday, August 2nd, 2010

I am waiting to see what three of my favorite companies have in mind for future projects.  I am hoping for a lifetime partnership of regular writing assignments, with cute pictures of my pets scattered throughout the publications.

That reminds me of one of my favorite lines in August Rush.  Evan’s friend asks him “Are you thinking what I’m thinking?” and Evan replies, “No, I’m thinking something else.” Perhaps they are thinking something else.  Who knows?  It could be even better than what I am thinking.  Though, as you know, there is nothing better than cute pictures of my pets.

I am waiting to read another leadership book that I can add to the “What I am Reading” series here.  As you know, I will only review books to which I can give five stars.  So I am getting through the list, but not falling in love with the books.  Seriously, it seems as if the books were all chosen by men!  (They were…not that there’s anything wrong with that.)  Let’s skip the sports and war illustrations guys!  Then we can whip through these life lessons a little faster.

I am waiting to see how my fall work schedule pans out.  I struggle with the same pull with which every mother struggles.

Should I stay home more?  Should I work more?

However, a normal mother makes the very difficult decision that balances her life and family dynamics best, and then adjusts her schedule based on the changing circumstances of her family.  I do that and then obsess.  And second guess.  For a decade.  Literally.  Still, I am blessed to have the choice over which to obsess and second guess. Lately I have become a tiny bit better at enjoying the ride.  See?  I named this post “Waiting.”  Not “Fretting.”  Or “Obsessing.”  Or “Flip-flopping.”  Yay, me.  I’m progressing slowly, but I am progressing.

That reminds me of one of my favorite Bible verses:

“Wait for the Lord; Be strong and take heart and wait for the Lord.” Psalm 27:14 (NIV)

I am waiting for the smell of my perm to dissipate.

I am waiting for my kids’ friend to wake up from her nap so they can all play together.

I am waiting to see how well the Heartworm Disease and Omaha Pets article does on Omaha.net.  Is everyone sick of discussing heartworm, or is it still an attractive topic in its (unfortunate) timelessness?  Maybe I just needed to write it to remind myself to continue to be a strong advocate for my patients’ health.

I am waiting to see how some important things turn out.  Russ, you always proof-read my rough drafts for me.  Thank you for that.  And I don’t write rough drafts of my posts on this website.  I just write what I am thinking.  Since the rough draft step gets skipped here, you may never see this.  If you do, remember that I love you more than writing.  I love you more than being a veterinarian.  I love you more than my (un)naturally curly hair.

Now I am waiting to hear back from only TWO of my favorite companies!  While I was writing this, I received an email from Nina Silberstein, the editor of The Wagging Tail Blog.  She said that she forgot to tell me that the post she had asked me to write a while back is due TOMORROW.

Sometimes it’s good to wait patiently, and sometimes it’s good to get busy.  The genius is in knowing when to do what. I am going to go start on this Wagging Tail Blog post

Have a great week.

Russ…

 

 

 

 

I love you more than chocolate.

What I am Doing This Week: Dreaming

Saturday, July 17th, 2010

I just wrote a blog post for dvm360 at the invitation of Veterinary Economics Editor Kristi Reimer.  Ok, so it was not a direct invitation, it was the introduction to the June issue of Veterinary Economics, sort of a “Draw This Turtle” for veterinarians.

I opened my June Veterinary Economics and read it from cover to cover like I always do.  The last thing I read (It was on the front page – I read magazines and journals from back to front – I think it’s a lefty thing) made me space off and dream for the rest of my lunch break.  Kristi said (to me!) “We’re on the lookout for user-generated content.”

Earlier in the year, Charity, who I work for at Carefresh, suggested I write a list of every company I would like to write with.  I already have my dream Mom-Veterinarian-Writer career.  Really, could it get any better??

I write HERE (which I LOVE – thanks Dave!!) and for Omaha.net (which I also love – thanks Jordy and Morgan!), Banfield occasionally asks for my input for their blog and journal (Thanks Nina!) and I had just accidently landed my dream job with Carefresh (Thanks Charity and Tom!)  Was it even OK to dream bigger?

But I do everything Charity tells me to do.  So I started writing out my dream list.  And at the very top of my list was dvm360-Advanstar Communications.  They are the team behind most of my favorite veterinary journals.  I knew it was just a dream, but sometimes dreams can become Real Life.  And writing lists is fun.

Thank YOU for coming with me on this crazy (good-crazy) adventure.  It has been fun, hasn’t it? : )And look, they let me post this…

Twitter for Veterinarians

It had to be said – When the world of veterinary medicine (eighty thousand+ veterinarians) intersects with the world of twitter (six million+ tweeters), it is such an amazing thing.  It just is SO uncommon!  (Four hundred sixty-two veterinarians/hospitals on twitter by my count)  I wanted to make jumping into twitter easier for vets.  So I hope it does.  If you don’t see more veterinarians posting on twitter in the next month or so, assume they are, as always, busy preserving and saving lives, not that they are unable to figure out twitter, because now I hope they will be!

What I am Doing This Week, Celebrating Independence Day

Monday, July 5th, 2010

July 5, 2010  As far as I know, all the pets in my life got through yesterday with just a little nervousness.  Great job pet parents!

PLEASE vote for Fuzzy and Wuzzy for cutest pet in Banfield’s Pet Photo contest!  Silly as it is, I LOVE pictures of our rats, and these ones are really cute.  The other pets entered are very cute too, and you can vote for as many as you want.  I voted for all of them, because, as you know, I have yet to meet a non-cute pet!

To vote:  Go to Banfield’s Facebook home page, and “like” Banfield.  Scroll down to Fuzzy and Wuzzy’s picture and “like” their picture.  Thank you so much!!  How fun.

July 17, 2010  Thank you everyone for voting for Fuzzy and Wuzzy!  They won third place!  Woo!  Not bad for a couple of ratties, huh?

What I am Doing This Week: Gathering! Restating! Linking! Helping! Publishing!

Friday, July 2nd, 2010

(If you don’t mind, imagine the next sentence fragments in the voice of Flint Lockwood, from Cloudy With A Chance of Meatballs.  You know I LOVE to be boring, but sometimes I love to SEEM exciting, so I thought maybe that would help.   Thanks.)

Gathering!  Restating!  Linking!  Helping!  <running around the living room> <pushing big red button>  Publishing!

I know it’s been said, but I just wanted to make sure you and your pets have all the resources you need for this Independence Day!  So this week I am gathering and reposting information about storm and firework phobias.  Add any tips or resources you have!

Scared on the Fourth of July – Last Year’s Posting With an Update

Thunderphobia – Trainer Eric Goebelbecker’s Great Posting on Dr. V’s Pawcurious Website

Fourth of July Fireworks Safety Tips for Your Pets – brand new article from Dr. Patrick Mahaney, Veterinarian and Certified Veterinary Acupuncturist

Thundershirts! – Too late to order them from the website for Sunday!  And as you know, yahoos in Omaha are already shooting off fireworks, so the poor dogs are already pretty worked up.

Nebraska Humane Society has some Thundershirts, but they are running low!  Quick, go push someone out of the way and grab theirs.  (Don’t really.)

Happy Independence Day! Make sure your pet is with you or safe at home this weekend.  Here’s to a safe and wonderful weekend for you and your family!  God Bless America!

What I am Doing This Week: Celebrating My Wonderful Parents

Thursday, March 18th, 2010

This week I am wishing my wonderful parents, Bob and Betsy Nelson a happy 43rd anniversary!

♥♥♥Happy Anniversary Mom and Dad!♥♥♥

…starting an article for Omaha.net for April about gardening and pets.  I gathered my favorite garden pictures.

Here’s one of my favorites…Max munching on his cat grass…

…gearing up to work a full schedule next week!  Working tomorrow (Friday, March 19) all afternoon, then  Wednesday, March 24, like always, and also Thursday, March 25, Friday, March 26 and Saturday, March 27.

Papillion Banfield is inside of the Petsmart at Shadow Lake Towne Center in Papillion near the intersection of Highway 370 and 72nd Street.

Call 402-331-1108 for an appointment.

I would love to see you!  The surgery schedule is already full, but the exam schedule is not, neither is the I-Just-Came-To-Weigh-My-Pet-And-Say-Hi schedule!  That one ALWAYS has room for you and your pet!

Bunny Trails

Monday, March 8th, 2010

Here is a working list of stuff I have written located places OTHER THAN RileyandJames

Life With Dogs – weekly health column

AVMA Website Pet Owner Information (group brainstorming and editing)

dvm360 Website

Veterinary Economics Journal

  • Conflict Resolution, December 2010
  • A picture in reference to Liz Marsh’s February 2011 Firstline article, “5 Top Veterinary Blogs” which included Riley and James, March 2011
  • Do Pets Mourn? May 2011
  • Veterinary Pen Holder, June 2011

Firstline Veterinary Technician Journal

CareFRESH Website

    Omaha.net-The Wuzzy Chronicles

      Banfield Journal

      The Wagging Tail Blog

      Sit and Stay Blog

        Dancing Dog Blog

        Dawg Business Blog

        #dogtalk (now #barkoutloud)

          Shadow Lake Towne Center Newsletter

          • Monthly Pet Tips since May 2010 (Also on the Banfield, The Pet Hospital of Papillion facebook page)

          Dog Time

          • This site has a copy of all of the blog entries here at Riley and James.

          Pug Partners of Nebraska

          • A 2010 series on Pug Health for new adoptive families – also published on Riley and James