Posts Tagged ‘Veterinary Economics’

Traction – 5 Stars!

Tuesday, November 26th, 2013


Get a Grip on Your Business 


Gino Wickman

Five Stars!


This is a wonderful book on taking your business – any business – and making it wildly successful.  The suggestions are sound, the methods are solid business recommendations and the results used as examples are those of excellent leaders manifesting that excellence and leadership in eventual business success that the author has taught and now explains in his book.  The recommendations seem reasonable and repeatable – as if any excellent leadership team could take them and run.  I loved it, and will return to the book and to its recommendations in Real Life.

The book was not, of course, about the author as some books are, but by the author as…well…all books are, and this type of book does not have a lot of personal information about the one writing, but I love a book with an underlying buzz of a great person writing it.  This book has the feel of being from the perspective of a well-grounded, kind, driven, principled person, and it makes it all the more enjoyable to read.

Thank you to Dr. Beth Davidow, DACVECC for the recommendation of this book!

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This is the last of my reviews of the books from the article  “24 Books to Change Your Life” by Tom McFerson in the June 2013 edition of Veterinary Economics.  A huge “THANK YOU” to the author for such a great reading list and to the contributors for the steady supply of books to read, many of which I would have otherwise accidentally missed!

Crush It! 5 Stars!

Tuesday, September 10th, 2013

Crush It


Gary Vaynerchuk

5 Stars!


This book was written in 2009 before The Thank You Economy, but I read this one second.  Still great even out of order.

Crush It is about making a living out of doing what you love, which is kind of my thing.

I am SUCH a laid back person compared to the author that I sort of felt like a slacker slouching in bed reading this great book.  In many other ways, we are very similar, and I found myself relating to much of what he said.

My favorite chapter was Chapter 9.

The advice about caring deeply about your subject and people and how to build a business around what you care most about is timeless, but I also enjoyed Gary Vaynerchuk’s take on communicating online in 2009.  The internet is so much different now four years later, but you will be surprised about how almost all of what he said pertaining to the internet is still completely on target.

If you loved The Thank You Economy, you will love Crush It.  If you have not read either, start with one and I guarantee you will want to read the other next.

Read my review of The Thank You Economy here on Riley and James or on Dr. Rebecca Tudor’s blog Catalyst Vets on which it was posted as a guest blog last week.  Same post!  But be sure to check out Dr. Tudor’s excellent blog either way!

Read what Gary Vaynerchuk said after I posted the review of The Thank You Economy here:


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Next Up!
Jab, Jab, Jab Right Hook, How to Tell Your Story in a Noisy, Social World by Gary Vaynerchuck
That one comes out at the end of November so I should be able to fit in reading and reviewing a few books from the Veterinary Economics 24 Books to Change Your Life” list before then!

Made to Stick

Tuesday, August 20th, 2013

Made to Stick:  Why Some Ideas Survive and Others Die


Chip Heath and Dan Heath

5 Stars!


FINALLY I am to the list that caused me to step up my reading again – the Veterinary Economics 2013 list of leadership books gathered by Tom McFerson.  This book was on the list, and I have finished reading it, and it was great.

Well, that’s not entirely true.  Well, all the parts are true, but the REASON I read this book is because Mike Falconer read that I liked the Heath brothers’ other book, Switch:  How to Change Things When Change is Hard, and he recommended THIS book during my last self-imposed (and very fun) reading whirlwind inspired by Tom McFerson’s FIRST Veterinary Economics list of leadership books in 2010.  Thanks Mike!  You were right, I love this one too!

Read Mike’s review of Switch on his awesome blog here.

ANYWAYS, the book.  It’s really good.  Chip and Dan Heath discuss what makes ideas “sticky” – what makes them memorable.  I would not otherwise be a huge fan of the word sticky.  (Ask me to list all the things in my career field that are sticky.)  But I LOVE their reasoning for calling ideas sticky.  It is a tip of the hat to Malcolm Gladwell who explores what makes ideas take off in his book “The Tipping Point.”  Malcolm Gladwell says (and explains why) ideas need a “stickiness factor” to become popular.  “Made to Stick” takes that idea further, and looks into why ideas stick and how to make ideas stick.

If you ever say “because Malcolm Gladwell” I will believe anything  you say and do anything you say to do.  So I continued on and read the rest of the book.  I am glad I did.

Following their own advice to tell things in such a way to make them memorable, the authors fill the book with very fun, engaging stories.  They explain how to make ideas memorable in an easy to duplicate sort of way.  For someone who tells stories about pets…this was a very fun read and will be of great practical use in my own writing.

Omaha link:  Near the end of the book is a story told by Warren Buffet about Mrs. B.  I love stories Warren Buffet tells, and I love stories about Mrs. B.  Awesome.

Even if your passion is something other than writing about pets (weird!), you DO have great stories the world needs to hear.  This book will help you tell them.

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And a Happy New Year!

Monday, December 31st, 2012

“Shoot for the moon and if you miss…you will be floating in space…the closest star is Proxima Centauri and it’s 4.2 light years away. So you might be ‘among’ Proxima in about 1 million years. But then you are only among a single star. It’s not possible to be among multiple stars because they are so far apart from one another. -Alex Krasny


This time around, coming up with New Year’s Resolutions has been difficult.

I’ve got Prove the Cute Vet Wrong in 2013, but you knew that one.  I thought only Dad and Russ knew that the best way to get me to do something is to tell me I can’t.  Even before this article came out – which I actually think is very, very good – I have had an all consuming obsession with the Gentle Doctor blog-to-be.  I have a year’s worth of weekly posts written.  Oh yeah, I am crazy.  In a good way.

On a related subject (online work projects) I would like to continue to manage and grow Gentle Doctor’s Twitter presence with the help of Dr. Krapfl and Angie and our new Breed of the Month thing.

Also, I meant to lose a Standard Poodle in 2012, and I lost a medium sized Poodle mix, which is still something.  So, next year, I would like to regroup, refocus and lose another medium sized Poodle mix!

3000 more followers on Twitter.  I don’t talk about follower count on Twitter much.  First of all, it isn’t up to me, it’s up to you.  And second of all, it seems like shouting about it would ruin things, and NOT shouting would allow things to keep going well, like being really quiet when you see a butterfly, and now I am in a beautiful swarm.  Only I do not know if butterflies have ears.

It is a common misconception that veterinarians know every little thing like that about every animal.  Mostly we know about dogs.  (Kidding!  Mostly.)

I do know that I am only “ahead” of the next veterinarian/hospital on Twitter by a couple thousand followers, and if we were a comic they would be my arch enemy, and they advertise like crazy for followers, and so that’s fun for me.  Even so, if I only had the tiniest group of friends on Twitter, and you were in that group, it would be as fun for me as it is now.

I have loved working with the dvm360 team, and would love to do more writing projects together.  That breaks about 60% of the S-M-A-R-T goal setting rules, but there it is.  It is what I want, even if I am not sure what it is yet!

Same goes for the Square Foot Gardening team.

There’s Penelope Dog. She will be in the December 2013 Veterinary Economics edition, so there’s that.  That matches up better to specific, measurable and all that, huh?

Penelope, we love your face!

Here’s another nebulous goal – continued success at work.

And another – continued healing.  Oo that’s kind of serious.  Things are good and getting better.

Family time.

Garden time.

Poodle time.

And cat and puppy time…This will be the Year of the Old Pet.  Joy the Puppy is only three, and just needs a disproportionate amount of attention.  Max the Cat (16) and Noodle the Poodle (13) though are really starting to show their age, and just are going to need lots more care than before, if things continue to move in the direction they are.  Stupid mortality.  Actually they are doing quite well.  We have a carpenter to build ramps all over and a vet to fret over their health and kids to help with pet care.  We should be set!

I hope 2013 is the best year yet for you and your family!

Happy New Year!!

Oh, Hai! :)

Thursday, March 8th, 2012

I have not been posting at Riley and James for quite some time.  And I have missed it.  The only things I love more than Riley and James are Riley…and James!

So here is a post to get started again.  I will try to post once or twice a week.  I do have cute pet pictures and good stories.  Life has just been busy (good busy!)

Here are my excuses exciting life events:

  • I am working much more than I had been and at a job I love.  Just for the straight-forward time management aspect, I have had less time to write rough drafts, which is the majority of the time it takes me to write stuff.  Also, having a job I love, I have found I do not need the stress-relief of writing as much as I did.  I do need YOU though.  And I do love writing, and all things pet and veterinary.  So I will try to start up again!
  • I have new projects going on!  OK, Life with Dogs is not new, but much of my writing energy is going into my weekly articles on that site.  It has been super fun, and made me focus on actual medical education, something I drift from here on occasion rarely talk about here!
  • I have been drawing and coloring.  Which sounds silly.  But it is helping.  And it is fun.
  • I just joined the Editorial Advisory Board of Veterinary Economics too!  Woo!  That has been fun.  So much of the time I DO have for rough draft writing has been spent elsewhere.
  • To be honest, for the first four months of the job transition, when I was not at work or somewhere I had to be, I was sleeping.  I struggle with depression.  I had to process.  I internalize things to process them.  Then I wake up and life is awesome again.  I mean, it has been the whole time.  But now, I am, you know, awake more :)

So I think things are back to a healthy balance.  I will return to at least weekly posts.  I will let you know if things are rough instead of withdrawing into myself.  If I don’t show up for a bit, assume I am busy reading YOUR blogs, or out walking the dogs or playing in the garden!

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Coming Soon on Riley and James if I Get My Act Together:

  • Book reviews – The Happiness Project, The Thank You Economy and Confessions of a Surgeon (Five stars!  They are all excellent!!)
  • A product review of Pet Naturals Dog and Cat treats (Five stars!) and some other stuff (Five stars!)
  • The story of Joy the Puppy’s most recent preschool visit
  • As many pictures as I can take of the visit of our Goldendoodle puppy cousin, Bailey, who is on her way to our house right now!  (We love you Joe and Nikki ♥♥♥)
  • More short stories
  • Good stuff from Nebraska Equine Association’s Horse Fair this coming weekend.  I will be speaking on pet and horse therapy.  And mostly just absorbing awesomeness from the Real Horse People there!  I will let you know what I learn.  And show you pictures of all of the beautiful horses!

Read New Books But Keep The Old…

Monday, January 2nd, 2012

…one is silver and the other gold.

Or something.

I LOVE books.  Remember when Veterinary Economics published that article by Tom McFerson, 25 Books for your Summer Reading?  And someone said something like, “Of course you can’t read ALL the books…”

That was fun.

Where is that guy?  I heard he was publishing a list of 25 more books.  I have been kind of lost waiting.  You do NOT want me to come up with a list!  You think THAT list got random?  Mine would be crazy random.  You would be whispering, “This is SO not focused on veterinary medicine…”  So in the meantime, while we wait for THE list, here are books I plan to re-read this year.  They are some of my very favorites.

The New Testament


Some years I try to read the whole Bible.  Having the NIV One Year Bible version has made that very fun and easy the past few years.  This year, I am going to take a break from the Old Testament, and I will tell you why.  There are two  details of minor stories of the Old Testament, that if you read them when you are already sad will sucker punch you.  Not that they should not be in there or that God condones evil by any stretch, but I just don’t want to read those two stories this year.  But I will read Esther.  I love her.  And the Psalms and Proverbs.  And…the New Testament.  See?  I told you, random.  Maybe in my crazy tangents, sometimes there are big important things.  These next ones get randomer though…

The Tightwad Gazette by Amy Dacyczyn


I found this collection of newsletters years ago and I just love it.  I don’t know if it is the Kristin Fuhs-size family of the author or her fun, chit-chatty tone, or the fact that when I found it we were broke new parents looking for fun, free stuff to do, but I still love flipping through this book.  It’s pretty worn.  I don’t think I’ve read it cover to cover since I got it.  Fun.

Sink Reflections by Marla Cilley – The FlyLady


Great tips for the domestically challenged (that is, me) with some really profound wisdom when you read through it a second time.  Here’s hoping that is true the third time as well!

Bread Machine Magic and More Bread Machine Magic by Linda Rehberg and Lois Conway


Fun books, great comments and awesome bread.  Not a cover-to-cover stay up past bedtime with a flashlight sort of read, but definitely two of my very favorite books.  Thanks Mom!!

All New Square Foot Gardening by Mel Bartholomew


We got this when we started gardening about eight years ago, so we didn’t realize it wasn’t a normal way to garden.  I LOVE Square Foot Gardening and am anxious to start again this spring.  We took 2011 off because we missed Ebony Dog and how she would run around (never through!) the boxes while we worked in the garden.  See?  Back to pets!  I CAN focus!


Blackwell’s Five Minute Veterinary Consult:  Canine and Feline, Fifth Edition, edited by Lary P. Tilley and Francis W.K. Smith, Jr.

So I haven’t read this cover-to-cover, but I have wanted to do so since the first edition came out.   And now I have my own copy!  Woo!  (Thank you Veterinary Practice News!)

Skills for Communicating with Patients, Second Edition by Jonathan Silverman, Suzanne Kurtz and Juliet Draper

This was one of the “25 Books” and the one I found most helpful.  I plan on reading through it again this year, and tracking down and reading the companion book, Teaching and Learning Communication Skills in Medicine.


This is going to be fun!  I also still have that whole spin-off list you helped me make last year, and two books I read and loved last year to review – The Thank You Economy by Gary Vaynerchuk (Thank you Dave!) and The Happiness Project by Gretchin Rubin.  (Thank you Cara!)

And I will read some fiction…and your blog posts…and of course, newspaper, journal and magazine articles.

Oh, and Made to Stick by Chip Heath and Dan Heath, which Mike Falconer recommended.  (Thank you Mike!  And thank you for helping me with the Twitter and Facebook buttons!  I almost have them figured out!)

Tom McFerson, I LOVED your list!  Thank you so much.  I  can’t wait to read your next list.  But until then, I think I will be able to keep myself out of trouble.

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What’s New?

Friday, July 8th, 2011

Hi!  What’s new?

I feel as though my poor website has taken a back seat of late and I have not gotten to interact with you all here much.  I did not mean to show up here so infrequently!  Here are some highlights from my past few weeks!

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I attended a Beth Moore event with my Mom-in-law, Karen, which was wonderful.  One of the absolute highlights of the weekend was this cat painted on the parking garage near Pershing Auditorium in downtown Lincoln:

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My girls attended Camp Kindness at Nebraska Humane Society, which was, as always, awesome.

While we were there, we accidently met a baby Chinese Crested puppy and her two equally adorable brothers.  She was throwing toys at her brothers’ heads and dancing around in a happy I-am-just-the-greatest dance.  Her mini dress says “Major Attitude.”  My friend called this the Princess and the Pea picture.  :)  That is her equally cute, more furry brother to the left of her.  HE has been adopted.  I do not know if she or her other brother or their Mama have yet.

Must. Resist. Puppy.

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The awesome Jana Rade of Dawg Business published this post I wrote on xylitol toxicity:

Xylitol and the Basset Hound

Xylitol is an artificial sweetener present in many products, most notably some sugar-free gums.  After the scare with this poor dog, we do not even allow xylitol into our house anymore!

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My weekly articles at Life With Dogs are up and running…

Life with Dogs

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The CareFRESH Blog is up and running too…

CareFRESH Blog

Any small pet health topics you would like to see covered?

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Veterinary Economics published my story about Joy the Puppy missing her Ebony Dog, which is neat to see in print, but brings up all of my (still pretty raw) sadness over Eb.

Do Pets Mourn?

Joy’s eyes are still intermittantly baldy-bald, and we are still all moping around, but we are doing ok!

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Next month, Veterinary Economics is publishing my post on how to make a Veterinary Pen Holder!

That will be lighter, and a fun article.  Pretty silly!

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Tomorrow, I am speaking at the Nebraska Humane Society Cat Expo at noon.  When I do public speaking, I tend to drool and stammer and mumble and talk so fast I am done in ten seconds instead of one hour and trip over my own feet standing still (or at least I feel like I do).  So that should be fun for everyone.

Nebraska Humane Society Cat Expo

If you are in Omaha, come if you can!  A cat behaviorist, Kitty Dybdall,  is speaking at 10 am, which I am very excited about, and a CAT AGILITY TRAINER, Jill Archibald, is doing demonstrations!  I am SO excited to see that!

Hope you are having a wonderful summer!

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Book Reading Project Bunny Trails

Friday, April 29th, 2011

The self-assigned Read Every Single Book on the Veterinary Economics 25 Books List Project was so fun that I read the last two books really slowly because I did not want the project to end. Then I realized that between friends and family loaning, giving and suggesting books, books the authors of the books on the lists recommended, other books they have written and books I found in hunting down all twenty five books, I have an ENDLESS list of books to read this year! Yay!

I wanted to list as many as possible in one place.  Dr. Burcham – I tried the GoodReads website, and I do not get it!  If you help me, I will try again – ha!  I think you may love reading as much as me!

Right now, the books I want to read are in a combination of on-my-shelf, on-my-nightstand, in-my-head, in-my-notebook, in-the-reference-section-of-the-books-I-have-read and in-cyberspace. Very unorganized and overwhelming. AND…when I am overwhelmed, I write a list!

So, you have seen the list of Books I Have Recently Read and Loved.

Here is the list of Books I Would Like to Read. Anytime I try to put What’s In My Head into a list, things can get a little crazy, which makes sense, considering the contents of my head. You’ve been warned. : )

What books would you add that you have read or would like to read? Thank you for all of your recommendations this past year and In The Future! This has been so fun!

The Thank You Economy by Gary Vee (Thank you Dave Nelson!)

Happiness Project by Gretchen Rubin (Thanks Cara-I-Love!)

The Twenty Point Day by Bob Nelson

(not yet written, but I hope my Dad will write it – It is going to be AWESOME!)

The Five Tools of Team Leadership by Dr. Scott Christiansen

(not yet written but I hope Pastor Scott will write it-another awesome book-to-be!)

The Book by the person who writes Hyperbole and a Half (not yet written but it WILL be for sure!  It says so in the blog!  Coming out fall 2012)

What Clients Love by Harry Beckwith (Thanks Phil!)

The Greatest Salesman in the World by Og Mandino (Thanks Dad!)

Soar with your Strengths by Donald O. Clifton and Paula Nelson (Thanks Dad!)

Where Have All the Leaders Gone? By Lee Iacocca (Thanks Dad!)

Heaven is for Real by Pastor Todd Burpo (Thanks Karen!)

SuperFreakonomics by Steven D. Levitt and Stephen J. Dubner

The Future Books by Malcolm Gladwell

Every Book Published by “Twelve”

The Shadow of Her Smile by Mary Higgins Clark (Thanks Mom!)

The Story of Mankind by Hendrik Willem Van Loon (Thanks Brendan!)

How to Win Friends and Influence People by Dale Carnegie (the original edition)

Public Speaking and Influencing Men In Business by Dale Carnegie

Public Speaking for Success by Dale Carnegie

Lincoln the Unknown by Dale Carnegie

Five Minute Biographies by Dale Carnegie

How to Stop Worrying and Start Living by Dale Carnegie

The Johnstown Flood by David McCullough

The Great Bridge by David McCullough

The Path Between the Seas by David McCullough

Mornings on Horseback by David McCullough

Brave Companions by David McCullough

John Adams by David McCullough

1776 by David McCullough (Thanks Cathy-Friend!)

In the Dark Streets Shineth: A 1941 Christmas Eve Story by David McCullough

The Greater Journey by David McCullough (comes out May 24, 2011)

The Happiness Hypothesis by Jonathan Haidt

Made to Stick by Chip Heath and Dan Heath

Built to Last by Jim Collins

Teaching and Learning Communication Skills in Medicine by Dr. Suzanne Kurtz, Dr. Jonathan Silverman and Dr. Juliet Draper

1812 by David Nevin (Thanks Cathy-Friend!)

Velvet Elvis by Rob Bell (Thanks Bryan and Karen! :))

So Long, Insecurity by Beth Moore (Thanks Mom-Karen!)

Heaven by Lisa Miller (Thanks Roberta-Friend!)

Chicken Soup for the Soul – Power Moms

The Divine Life of Animals by Ptolemy Tompkins (Thanks Mom-Karen!)

The Year of Living Biblically by A.J. Jacobs (Thanks Cara-I-Love!)

Don’t Shoot the Dog by Karen Pryor (Thanks Cara-I-Love!)

Son of Hamas by Mosab Hassan Yousef (Thanks Sara-I-Love!)

Social Media for Veterinary Professionals by Brenda Tassava – This one JUST came out!  Woo!  Can’t wait to read it!  I heard that it is great!

May 2, 2011  Update: The author just offered to send me a copy of Social Media for Veterinary Professionals to review!  Woo!  Thank you Brenda!  *standing by the mailbox*

The Dental Radiography book at work

The Five Minute Veterinary Something by Someone and Dr. Tilley – I will write it down and fix this entry! (I have always loved this book, but I have never read it from cover to cover)

The Hill’s Veterinary Nutrition Book

The rest of the Marvin, The Golf Caddy Dog series by Harold R. Mann (This was to be an entire Marvin series, but I am not entirely sure the rest of the series yet exists in Real Life – I hope so or that it will exist soon as it was a fun book!)

Your Dog, The Owner’s Manual by Dr. Marty Becker

Boundries by Dr. Henry Cloud and Dr. John Townsend (Thanks Kim!)

Crucial Conversations: Tools for talking when stakes are high and Crucial Confrontations by Patterson, Grenny, McMillan, and Switzler (Thanks Marnette!)


This may be a longer reading project than the previous one.

Also, I need more suggestions from you.

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I have always loved to read. So has Russ. It has been fun to see this trait passed down to both of our daughters. Our oldest has been told at least once every school year that recess is not for reading, it is for playing.

Once at a party I picked up my friend’s JAVMA (Journal of the American Veterinary Medical Association), and he said “Seriously? It’s Friday night!” I said something super cool along the lines of “Um, I hadn’t gotten my mail yet…I didn’t know this issue was out…I…um…” and then joined the party like a Normal Person. I love reading. : )

May 2, 2011  Update! The Awesome Editor Kristi Reimer of Veterinary Economics/dvm360 informed me that Tom McFerson has a SECOND 25 Book List coming out! I told her to remind the author that our ceilings are only eight feet high – ha!  Bring it!  As long as I have time to walk Noodle the Poodle and Joy the Puppy and garden too, I will obsessively read whatever you all suggest!  (Oh, and I need time to raise children and do the whole save and preserve life thing… :))

Book Reading Project Summary

Friday, April 29th, 2011

In the July 2010 edition of Veterinary Economics, Tom McFerson wrote an AWESOME article called 25 Books for Your Summer Reading List. I have finished the list! Woo! What a fun project.

I decided to take the project one step further and review the books I loved. It is much easier to criticize a book than invest several months or years into actually writing one, so that is why I decided to only review the ones I loved and could give…


Five Stars!


Here are links to the reviews of my favorites…



Start-Up Nation

How to Win Friends and Influence People



Good to Great

Management Lessons from Mayo Clinic

Skills for Communicating with Patients, Second Edition

And some “update posts” about the project…

What I am Reading This Week: Veterinary Economics

What I am Reading This Week: Big Important Books

What I am Reading This Week: The Same Big Important Books

Coming Soon on Riley and James

And some other books my daughter Abby and I reviewed during the year of the book-reading-and-reviewing kick…

Houdini Was…

Speaking for Spot

Marvin the Golf Caddy Dog

Anesthesia for the Pet Practitioner, Third Edition

The Complete Cat’s Meow


And HERE is a super-cool book shelf graphic from Shelfari. I had seen it on friends’ websites, and NEEDED it for this post! How cool is this book shelf??


Shelfari: Book reviews on your book blog

So now I need a new project!

I have been keeping track of the books YOU have recommended this year and plan on reading all of them! The ones you have recommended and I have read, I have loved. What other books would you recommend? I like almost everything!

Next Up on Riley and James…

Book Reading Project Bunny Trails

Skills for Communicating with Patients

Friday, April 29th, 2011

Skills for Communicating with Patients, Second Edition


Dr. Jonathan Silverman

Dr. Suzanne Kurtz

Dr. Juliet Draper

Five Stars!


This has been the most helpful book I have read from the Veterinary Economics 25 Books List. It is an excellent communication book written for MD’s, though the authors have worked with veterinarians too, which I thought was cool.

It is a medical school textbook, and it took me FOREVER to read! SO worth it though. And I am pretty sure I drug my heels a bit in finishing it, because now that it is over, my project is over. *sniff* I am not ready for that! My next two posts will be a SUMMARY of the project and “Bunny Trails” that is, books I have decided to read during this reading project. So maybe it is not over…maybe it is the beginning of a whole new chapter of reading awesomeness…

Anyways, this book, Skills for Communicating with Patients, was SO good. It is directed towards medical doctors, but was not even a stretch to apply to my own veterinary practice. In fact, while I was reading the book, I found myself applying what I was learning and communicating even more clearly with clients. That is when reading really gets exciting, people!

I am an extreme introvert, so it is sometimes assumed that I suck at communicating, but I think my introversion is, in fact, an asset in my practice. Listening and empathy come naturally to me, and though I am awkward in all sorts of unfamiliar social situations,* I really, really enjoy and feel confident going over medical information with clients…so it feels good to read about and improve at something I already love to do.

The book goes way beyond the “active listening” I learned in college communications classes, and covers in great detail the entire medical interview, with wonderful examples and exhaustive research to support the authors’ recommendations.

I feel as though the more I can grasp of what is taught in this book, the better communicator I can become. Very important, of course, when the lives and well-being of pets are at stake, but important for us all in any situation. So even if you are in a non-medical career, you may very well enjoy this book!

The Cover: I love the cover of the second edition – very pretty…blue and yellow with a neat splotchy pattern.

I am already a fourth of the way through the book a second time, this time with a very bright yellow Sharpie highlighter. It really does feel like I am back in school! In a good way…

Bunny Trails: This book is one of a two volume set. I plan on obtaining and reading Teaching and Learning Communication Skills in Medicine as soon as possible. Not that I ever want to teach this stuff, at least not formally, but I feel as though I am missing “half the story,” as that book was often referenced in this one, and more importantly, after reading Skills for Communicating with Patients, I do not want to miss anything any of these three authors write!

More Bunny Trails: I heard a wild rumor that there were veterinary communication classes being taught in Colorado…I would very much like to find out what that is all about. Classes that are anything like this book sound very fun. I don’t think they are related, or taught by the authors, but I will find out, and then you can come with me!

*That is social awkwardness, not introversion, people! There are very cool introverts – I just do not happen to be one of them! Also, I always throw myself into new situations anyways, because it is always worth it, and I always end up having a great time. The first ten minutes can be a little rough! ;)